Cancellation and Refund Policy
Cancellation and Refund Policy
At globetrixtravels.com, we believe in maintaining transparency and keeping our customers well-informed. This Cancellation and Refund Policy explains the conditions under which cancellations and refunds may be processed. Please note that many aspects of this policy are governed by airline rules and third-party suppliers.
We strongly recommend reviewing this policy carefully before making any booking. If you do not agree with these terms, you should refrain from using our services.
Non-Refundable Tickets
Tickets classified as non-refundable are not eligible for refunds under any circumstances. Customers are advised to review airline fare rules thoroughly before confirming reservations.
Refundable Tickets
For refundable fares, some airlines may issue airline credits or vouchers instead of returning the amount to the original form of payment. These credits are typically valid for future travel with the same airline.
Airline Restrictions
Refunds and cancellations are subject to airline-specific terms and conditions. Certain restrictions, penalties, or fare rules may apply depending on the ticket type and airline policy.
24-Hour Cancellation Policy
Cancellations made within 24 hours of booking may qualify for a refund in accordance with airline regulations. However, eligibility is not guaranteed and depends entirely on the airline’s individual policy.
No Guarantee of Refund
Even if a cancellation request is submitted within 24 hours, refunds are not assured. Approval is subject to the fare rules and refund policies of the airline or service provider.
Non-Refundable Services
Airline tickets, hotel reservations, prepaid car rentals, vacation packages, and service fees are generally non-refundable once the 24-hour window has passed.
No-Show Policy
Refund requests will only be reviewed if the traveler is not marked as a “no show.” Most no-show bookings are not eligible for refunds.
Refund Processing Time
Refund processing timelines vary based on airline procedures and individual booking circumstances. We cannot guarantee a specific timeframe for refund completion.
Sequential Handling of Requests
All refund requests are processed in the order they are received to ensure fairness and consistency.
Refund Confirmation
Once a refund request has been reviewed and approved, a confirmation email will be sent to the registered email address.
Supplier Penalties
Airlines or suppliers may apply cancellation or refund penalties. Any applicable charges will be deducted from the refunded amount.
Refund Timeline
From the date of request submission to the appearance of funds on your statement, the complete refund process may take approximately 60 to 90 days.
Post-Ticketing Service Fees
globetrixtravels may charge a post-ticketing service fee for handling cancellations or refund requests, where applicable.
Additional Terms
Additional terms and conditions may apply depending on the specific booking, airline, or service provider involved.
By using globetrixtravels.com and booking through our platform, you acknowledge and agree to comply with the cancellation and refund terms outlined above.
Contact Information
Email: support@globetrixtravels.com
Phone: +1 (844) 422-4968